Customer Service Ambassador

2 weeks ago


Bozeman, Montana, United States Human Resource Development Council District IX, Inc Full time
About the Job

This is a full-time hourly position (non-exempt) with an estimated salary of $23.00/hour. We invite you to become part of our team at HRDC IX, where you'll find us working to improve our neighbors' lives by building a better community in Southwest Montana.

The Transportation Customer Service Specialist works under the supervision of the Transportation Director and is responsible for support and assistance in duties related to the overall program operations. Perform a variety of office setting duties on a daily basis while ensuring office is open and operational during regular office hours.

Key Responsibilities:

  • Assist the Director in the performance of duties for program compliance with governmental and legislative requirements;
  • Perform clerical functions including data entry, paperwork completion, file management, and minimal reception duties;
  • Communication is conducted through a variety of methods with co-workers, customers, and the public to address various program requirements and issues;

Requirements:

  • Graduation from high school or GED is required;
  • Knowledge of local geographical area is required;
  • Previous office experience in a fast-paced work environment, communications, and/or dispatching is preferred;

Working Conditions:

The incumbent works primarily in a temperature-controlled office environment.


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