Restaurant Operations Manager

2 weeks ago


Bedford Heights, Ohio, United States Dunkin' Full time
About the Role

We're seeking an experienced Restaurant Assistant Manager to join our team at Dunkin' As a key member of our restaurant operations team, you'll play a vital role in ensuring the success of our stores and delivering an exceptional customer experience.

Key Responsibilities
  • Cultivate a high-performing team environment by recruiting, hiring, training, coaching, and counseling team members.
  • Achieve results by implementing production, productivity, quality, and guest service satisfaction initiatives.
  • Assist the Restaurant General Manager in all areas of restaurant operations, including maintaining a clean and food-safe environment, ensuring 100% guest satisfaction, and managing controllable costs.
  • Delight our guests by exceeding their expectations and providing a 5-Star Guest experience.
Requirements
  • High School diploma or GED (preferred)
  • One or more years of management experience
  • Open and flexible work availability
  • Demonstrated ability to lead and manage the restaurant in a fast-paced, dynamic environment
  • Good problem-solving and decision-making skills
What We Offer
  • Competitive wages (depending on experience)
  • Health, dental, and vision programs
  • Growth opportunities within the company
  • A family atmosphere with a focus on team recognition and rewards
  • Direct deposit and monthly contests to win prizes
  • Digital Redbook (task lists) and opportunities to learn the business from the ground up


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