Project Management Expert

3 days ago

Elkridge, Maryland, United States Thrive Full time
Job Description

About Thrive: Thrive is a leading technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services set us apart.

The Project Delivery Lead is responsible for defining, planning, tracking, and managing customer projects. This role involves being the main point of contact for customers throughout the project duration and driving it to success through clear expectation setting, task management, and status updates.

We're looking for an exceptional individual with strong project management skills, experience in managed services and technology solutions, and excellent communication and organizational abilities. The ideal candidate will possess the necessary skills to motivate people, encourage teamwork, and communicate effectively with senior management.

Key Responsibilities:

  • Investigate customer project needs by working with sales, account managers, and consultants to understand project success criteria and technical requirements.
  • Perform project plan design to meet critical path and customer timeframes; employ project charters, RAID Logs, communication plans, and business requirement documents.
  • Lead the project by assigning tasks to Engineers and communicating statuses to customers through project artifacts and status update meetings.
  • Keep project resources on task, maintain project plan data, drive projects to completion, and activate Monthly Recurring Revenue.
  • Effectively communicate with client technical and non-technical staff by creating digestible project plans that organize tasks into appropriate phases.

Requirements:

  • Ability to lead a cross-functional project team.
  • Advanced experience (6+ years) in project management and professional services.
  • Experience implementing managed services and information technology solutions.
  • Skilled in managing project plans, writing project artifacts, and documenting customer workflows.
  • Strong interpersonal skills, including verbal and written communication, conflict resolution, positive attitude, teamwork, and critical thinking.
  • Detail-oriented and solid understanding of cloud computing, networking, cyber security, and disaster recovery concepts.

Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.

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