Broadband Infrastructure Specialist

Sierra Nevada Communications LLC is seeking a highly motivated and skilled Broadband Infrastructure Technician to join our team. As a key member of our technical staff, you will be responsible for installing, maintaining, and repairing broadband internet, TV, and VoIP services for our customers.

• Establish and maintain broadband networks by running, pulling, terminating, splicing cables, and installing telecommunications equipment.
• Connect fiber/coax/cat5e drops, ONT termination, and trenching, installing, and burying conduit.
• Maintain network integrity by troubleshooting and repairing outages, testing network backup, and restoration procedures.
• Document network configurations by labeling and routing equipment and cables and recording configuration diagrams and specifications.
• Install and configure internet gateways, routers, modems, and other devices.
• Configure customer-owned computers, printers, TVs, and other devices, including programming remote controls and completing channel scans.
• Communicate regularly with customers and other department employees.
• Educate customers on their internet, TV, and VoIP services.
• Complete wireless and other site surveys for residential and commercial leads.
• Record and document work completed to ensure proper accounting of company labor, expenses, and assets.
• Update job knowledge by participating in educational opportunities and reading technical publications.
• Verify service by testing connectivity.

• Ability to lift and move up to 50 pounds.
• Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work will be required.
• Ability to be on-call concerning the workload and emergencies.
• Ability to visually perceive differences in wire cable colors.
• Ability to complete on-the-job and/or classroom training to remain competitive in the Information of Things (IOT) industry.
• Ability to demonstrate proper use of hand tools.
• Ability to work with testing equipment and document results.
• Understanding and knowledge of WiFi.
• Ability to use basic computer tools (change IP, PING, traceroute, speed test).
• Must be able to demonstrate proper safety practices.
• Must be able to regularly work and drive in inclement weather conditions, including snow.
• Must be able to occasionally work in high precarious places, i.e. booms and ladders, as well as small confined spaces like attics and crawl spaces.
• Ability to learn quickly and on the job.

• Wage: $20- $30 per hour - Wage depends on experience in related industries.
• Employer Paid Benefits: Medical, Dental, Vision, and Life Insurance.
• Supplemental Life Insurance.
• Retirement Plan.
• Paid Time Off.
• Classroom, online and onsite training.
• Tuition Reimbursement.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.