Sales and Customer Service Associate

5 days ago


Manchester, New Hampshire, United States Dayton Freight Lines Full time

Overview

At Dayton Freight Lines, we're looking for a talented Sales and Customer Service Associate to join our team. This role is perfect for someone who excels in providing exceptional customer service and has a passion for sales.

Salary: $45,000 - $60,000 per year, depending on experience

Job Description:

We're seeking a highly motivated individual to assist our customers with freight pickup requests, rate quotes, hot shipments, shipment tracing, and appointments. As a Sales and Customer Service Associate, you will be responsible for assisting the Service Center Manager, taking and delivering messages, providing assistance to drivers, preparing bills of lading, and maintaining excellent communication with external and internal customers.

Responsibilities:

  • Assist the Service Center Manager with various tasks and duties
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers with loading and unloading freight
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers

Qualifications:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proficient in Microsoft Office Programs
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

Benefits:

  • Competitive salary range
  • Benefits package including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Opportunities for advancement and professional growth


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