Club Service Representative

7 days ago


Spring, Texas, United States SYUFY GROUP Full time

**Job Summary:**


VillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused team member to join our Member Services team. As a Club Service Representative, you will be responsible for providing exceptional service to our members, answering questions, and resolving issues in a timely and professional manner.


**Key Responsibilities:**



  • Provide high-quality customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Monitor the Member Services Desk, ensuring that all areas of club operations are accurately represented.
  • Work a variety of shifts, including opening shifts, and be available to work a flexible schedule, including weekends and holidays.
  • Participate in training and development programs to enhance your skills and knowledge of club operations.
  • Collaborate with other team members to achieve departmental goals and objectives.

**Requirements:**



  • Excellent communication and interpersonal skills, with the ability to work with a diverse range of people.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Previous customer service experience, preferably in a hospitality or fitness related environment.
  • High school diploma or equivalent required; some college coursework or a degree in a related field preferred.
  • Ability to lift up to 25 pounds and stand for long periods of time.

**What We Offer:**



  • A competitive hourly rate of pay, based on relevant experience.
  • A comprehensive benefits package, including 401(k) with dollar-for-dollar match up to 4%.
  • Complimentary club membership and discounts on club products and services.
  • A fun and dynamic work environment, with opportunities for professional growth and development.

**How to Apply:**


If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.



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