Club Service Representative
7 days ago
**Job Summary:**
VillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused team member to join our Member Services team. As a Club Service Representative, you will be responsible for providing exceptional service to our members, answering questions, and resolving issues in a timely and professional manner.
**Key Responsibilities:**
- Provide high-quality customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Monitor the Member Services Desk, ensuring that all areas of club operations are accurately represented.
- Work a variety of shifts, including opening shifts, and be available to work a flexible schedule, including weekends and holidays.
- Participate in training and development programs to enhance your skills and knowledge of club operations.
- Collaborate with other team members to achieve departmental goals and objectives.
**Requirements:**
- Excellent communication and interpersonal skills, with the ability to work with a diverse range of people.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Previous customer service experience, preferably in a hospitality or fitness related environment.
- High school diploma or equivalent required; some college coursework or a degree in a related field preferred.
- Ability to lift up to 25 pounds and stand for long periods of time.
**What We Offer:**
- A competitive hourly rate of pay, based on relevant experience.
- A comprehensive benefits package, including 401(k) with dollar-for-dollar match up to 4%.
- Complimentary club membership and discounts on club products and services.
- A fun and dynamic work environment, with opportunities for professional growth and development.
**How to Apply:**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
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