Application Engineer
4 days ago
We are seeking an experienced Application Engineer to join our Enterprise BI & Analytics team. As a key member of our team, you will be responsible for providing technical support for IBM Cognos & IBM TM1 Business Intelligence applications.
Key Responsibilities:- Provide prompt resolution of complex production issues independently or by collaborating with other teams.
- Conduct thorough root cause analysis, devising, testing, and implementing effective solutions.
- Coordinate with cross-functional teams (Infrastructure, ETL, Data, etc.) to meet project deliverables and deadlines.
- Identify recurring issues and propose solutions to improve efficiency or prevent future occurrences.
- Explore opportunities for process automation and support their implementation.
- Document technical procedures for handover to Level 1 and Level 2 Application Support teams.
- Support the Enterprise BI & Analytics team in various activities such as development, testing, and project execution.
- Proficiency in IBM Cognos Analytics (Framework Manager, Transformer, Data Modeling, Reports, Dashboards).
- Strong expertise in IBM TM1 (Planning Analytics).
- Solid understanding of SQL (Oracle or equivalent).
- Experience with other BI tools such as PowerBI is a plus.
- Hands-on experience with job scheduling tools like BMC Control-M.
- Familiarity with scripting languages (e.g., DOS/batch, PowerShell).
- Proven experience in Incident Management, ticket workflows, and escalation processes (ServiceNow preferred).
- Familiarity with Agile delivery methodologies and tools (Azure or equivalent).
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in supporting BI applications, especially IBM Cognos and TM1.
- Strong SQL skills with experience in database management and data analysis.
- Demonstrated experience in root cause analysis and issue resolution in complex environments.
- Strong communication skills, both verbal and written, with the ability to convey technical issues to non-technical stakeholders.
- Excellent time management, prioritization, and problem-solving abilities.
- Ability to work in a fast-paced environment, handling multiple tasks and projects independently.
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Applications Engineer
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Chicago, Illinois, United States Gable Search Group Full time{"title": "Application Engineer - Analytical Instrumentation", "subtitle": "Join our team at Gable Search Group as an Application Engineer - Analytical Instrumentation and contribute to the success of our clients.", "content": "We are seeking an experienced Application Engineer - Analytical Instrumentation to provide sales support and resolve customer...
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