Audience Research Manager
2 days ago
We are seeking a highly skilled Audience Research Manager to join our team at the Philadelphia Museum of Art. As a key member of our Learning & Engagement Division, you will play a critical role in shaping our understanding of our audiences and informing our strategic decisions.
Key Responsibilities- Develop and implement research and evaluation projects to inform our audience engagement strategies
- Collaborate with cross-functional teams to design and implement data collection and analysis plans
- Manage and analyze large datasets to identify trends and insights
- Communicate research findings and recommendations to stakeholders through clear and compelling reports and presentations
- Supervise a team of data collection staff and provide coaching and guidance as needed
- Bachelor's degree in a field related to social science research (e.g., psychology, education, statistics, anthropology, business, etc.)
- 2+ years of experience in audience research and evaluation, visitor studies, UX research, and/or marketing research
- Proficiency in Microsoft Office, online survey platforms, and SPSS Statistics or other statistical packages
- Strong analytical and quantitative skills, including statistics
- Strong qualitative skills, including ability to conduct structured and semi-structured interviews with visitors
- Strong interpersonal, written, and visual communication skills
- Ability to work independently on assigned tasks with minimal direct supervision
- Excellent organizational and time management skills
As an employee of the Philadelphia Museum of Art, you will have access to numerous benefits and perks, including:
- Free general admission to the museum for you and your immediate family
- Discounted guest tickets for admission
- Discounts on gift memberships
- Special staff tours and presentations from our curatorial and conservation teams
- Discounts at the museum restaurant, museum cafés, and museum retail and online stores
We offer a comprehensive benefits package for employees, including medical, dental, and vision benefits, fully paid short-term disability insurance, long-term disability insurance, and life insurance, as well as a retirement savings program with museum match.
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