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Front Desk Receptionist

2 months ago

Roswell, Georgia, United States Aqua-Tots Swim School Full time
Job Summary

Aqua-Tots Swim School is seeking a highly motivated and customer-focused Front Desk Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our families and ensuring a seamless experience for our students.

Key Responsibilities
  • Customer Service: Greet families with a smile, respond to inquiries, and provide information about our swim programs and services.
  • Registration and Scheduling: Assist families with registration, scheduling, and payment processing for our swim classes.
  • Communication: Maintain open and effective communication with families, staff, and management to ensure a smooth and efficient operation.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work collaboratively with our team to achieve our goals and provide exceptional customer service.
Requirements
  • High School Diploma or Equivalent: Required.
  • Customer Service Experience: 1+ year of experience in a customer-facing role.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain accurate records.
  • Teamwork: Ability to work collaboratively with our team to achieve our goals.
What We Offer
  • Competitive Pay: Competitive hourly rate.
  • Benefits: Opportunities for growth and advancement, flexible scheduling, and a fun and supportive work environment.
  • Training and Development: Ongoing training and development opportunities to help you grow in your role.