Quality Assurance Specialist

2 weeks ago

Richmond, Virginia, United States Amcor Specialty Cartons Americas LLC Full time
Job Title: Quality Analyst

We are seeking a highly skilled Quality Analyst to join our team at Amcor Specialty Cartons Americas LLC. As a Quality Analyst, you will play a critical role in ensuring the quality of our products and services.

Job Summary:

The Quality Analyst will work closely with the Quality Manager to develop, implement, and maintain the facility's quality management system. This includes ensuring compliance with internal, customer, and regulatory requirements.

Key Responsibilities:
  • Maintain quality records and reports, collect and calculate data, and communicate results.
  • Analyze data, make recommendations, and report internal claims, trends, root causes, corrective actions, etc.
  • Maintain and administer quality document control procedures.
  • Investigate customer complaints, communicate and coordinate necessary actions with management and the customer.
  • Identify continuous improvement needs.
  • Support and coordinate internal/external audit systems, such as customer audits, ISO, Quality Risks, etc., and create corrective/preventive actions as needed.
  • Follow and actively support the quality management system, quality policy, quality objectives, quality procedures, work instructions, and quality records.
  • Work with other departments and vendors on known or emerging issues to resolve quality problems.
  • Understand OHSE obligations, actively support the policy, and implement the guiding principles in everyday activities, including GMPs.
  • Maintain gas chromatography equipment, troubleshoot when necessary, with support of 3rd party supplier.
  • Implement new testing methods when necessary.
  • Facilitate quality training as needed.
Requirements:
  • Bachelor's degree (science or engineering) with a minimum of 4 years in Quality experience in a fast-paced manufacturing environment, preferably packaging, food, or tobacco manufacturing.
  • Mathematical, computer, and statistical (SPC) competencies.
  • Strong knowledge of Quality processes and systems.
  • Significant knowledge using MS Word, Excel (ability to create spreadsheets and formulas), PowerPoint. MS Access desirable.
  • Must be flexible and available to rotate shifts and work weekends as required.
  • Familiarity with risk-based management systems.
Preferred Qualifications:
  • Internal auditor certification: ISO 9001:2015; ISO 14001:2015; ISO 45001:2018.
  • Good knowledge of problem-solving techniques (such as 8D, 5 why's, decision tree).
  • Knowledge on gas chromatography methods.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; talk or hear; and taste or smell.

The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Must be able to travel both domestic and international.

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