Customer Service Representative

5 hours ago


Barboursville, West Virginia, United States Wal-Mart Stores , Inc. Full time
{"Job Description": "{

Key Responsibilities:

As a Customer Service Representative at Walmart, you will play a major role in creating a positive experience for our customers. You will be the first and last point of contact for many customers, and it's essential to provide a warm and welcoming smile, greet, and thank every customer. You will also be an ambassador of Walmart, representing the company's values and mission.

Working at Walmart:

Walmart offers competitive pay, performance-based incentive awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting.

Job Requirements:

To succeed in this role, you must be positive, able to multitask, and have a passion for customer service and helping others. You will be working in a fast-paced environment, especially during evenings, weekends, and holiday seasons. You will be required to juggle several tasks in a short amount of time while helping customers, such as scanning items, explaining prices, bagging items properly, counting cash back, and keeping your area clean.

What We Offer:

In addition to competitive pay and benefits, we offer PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Benefits and Compensation:

The hourly wage range for this position is $14.00 to $26.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

"}

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