Insurance Support Specialist

6 days ago


Gilbert, Arizona, United States Nate Atkins - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist. As a key member of our State Farm Agency, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our team in achieving our goals.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and security.
  • Assist with administrative tasks, such as scheduling appointments, making travel arrangements, and preparing reports.
  • Support the team in achieving our sales and customer service goals, by providing data and insights, and helping to develop strategies to improve performance.
  • Develop and maintain relationships with clients, partners, and vendors, to ensure a positive and professional image of our agency.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of experience in a customer-facing role, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
What We Offer
  • A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
  • The chance to work with a well-established and respected agency, with a strong reputation in the community.


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