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Healthcare Coordination Specialist
2 months ago
At Adventist Health, we pride ourselves on delivering exceptional healthcare services through a dedicated team of professionals. Our organization is committed to providing a supportive environment that enhances patient care and satisfaction.
Position Summary:
The Patient Care Coordinator plays a vital role in managing various administrative and clerical tasks to ensure the smooth operation of patient scheduling and processing within the department. This position is essential in fostering effective communication with patients and visitors, thereby enhancing their overall experience and satisfaction with our services.
Key Responsibilities:
- Welcome and assist patients and visitors, ensuring they are informed and comfortable during their visit. Manage multiple communication channels, addressing inquiries and concerns promptly. Process physician orders accurately and efficiently. Handle patient admissions and discharges, maintaining organized patient records.
- Ensure all necessary documentation is completed and submitted as required. Retrieve previous patient records when necessary. Maintain accurate departmental records, reports, and statistics. Manage inventory of office supplies and equipment, ensuring availability for daily operations.
- Facilitate the billing process by providing necessary forms to relevant departments. Assist in the upkeep of hospital documentation and perform confidential clerical tasks, including data entry and filing. Support the scheduling of patient appointments and departmental activities.
- Inform patients about necessary preparations for their appointments and follow up to confirm their readiness. Gather all essential billing and insurance information to streamline the process.
- Maintain a clean and organized waiting area, providing updates to patients as needed. Monitor departmental alerts and respond appropriately to maintain operational standards. Compile data for reports and assist in administrative tasks for departmental projects.
- Perform additional duties as assigned to support the department's objectives.
Adventist Health is dedicated to ensuring the health and safety of our team members and patients. All associates are required to receive necessary vaccinations as a condition of employment, with exceptions made for medical and religious reasons.
About Adventist Health:
As a nonprofit, faith-based health system, Adventist Health serves numerous communities across the West Coast and Hawaii, offering a wide range of healthcare services through various facilities. Our mission is to inspire health, wholeness, and hope in every community we serve.
