Patient Safety Officer

7 days ago


New York, New York, United States NYC Health Hospitals Full time
Job Summary

We are seeking a highly skilled Patient Safety Officer to lead our system-wide patient safety initiatives at NYC Health + Hospitals. The successful candidate will be responsible for developing and implementing strategies to improve patient safety across our organization.

Key Responsibilities
  • Develop and implement system-wide patient safety goals and priorities
  • Collaborate with facility leadership, clinical leadership, and frontline staff to build performance improvement teams around patient safety
  • Facilitate patient safety initiatives and projects, including root cause analysis and quality improvement
  • Identify, measure, and analyze key performance indicators for patient safety
  • Collaborate with IT on analytics related to patient safety priorities
  • Perform clinical duties, including direct patient care and supervising/instructing house staff
  • Supervise, mentor, and manage a staff person focused on patient safety
  • Provide executive sponsorship for the system Patient Safety Council
  • Mentor and support facility-based Patient Safety Officers and Coordinators
  • Support the System-wide Root Cause Analysis Review Committee
Requirements
  • Master's degree in hospital administration, health care planning, business administration, public administration, or a related field
  • Seven years of progressively responsible experience in health and medical service administration, public administration, personnel and labor relations, finance, or a related field
  • Ability to drive continuous improvement and improve overall patient care and organizational effectiveness
  • Awareness of enterprise and hospital policies and procedures
  • Ability to identify measures and areas that require improvement
  • Ability to demonstrate success in designing and meeting key performance indicator patient safety goals
  • Adept at data management and analytics
  • Excellent planning and organizational skills
  • Able to handle multiple, complex patient safety improvement projects
  • Able to set expectations, track metrics, and measure outcomes
  • Superior critical thinking and communication skills
  • Excellent presentational skills
  • Strong interpersonal and relationship building skills
  • Aptitude to coach and mentor clinical and administrative leadership
Preferred Qualifications
  • Professional experience leading rapid cycle improvement and ongoing performance improvement projects
  • Work experience in monitoring trends, aggregating data, drafting reports, and conducting quality reviews
  • Microsoft Office skills
  • Excellent oral and written communication skills
  • Polished presentation skills
  • Facilitation skills
What We Offer
  • Comprehensive health benefits for employees hired to work 20+ hours per week
  • Retirement savings and pension plans
  • Loan forgiveness programs for eligible employees
  • Paid holidays and vacation in accordance with employees' collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs


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