Patient Care Representative I
2 weeks ago
Department:
Primary Care - Hampden
Position Overview:
The Patient Service Representative I plays a crucial role in patient interaction and support, acting as the initial contact for individuals entering the healthcare facility.
Key Responsibilities:
- Welcome and check in patients, ensuring they complete necessary forms and consents.
- Confirm and update patient demographic and insurance details.
- Coordinate appointments, tests, and procedures as required.
- Manage referrals and prior authorizations efficiently.
- Maintain precise patient records and documentation.
- Assist in the onboarding and training of new staff members.
- Address patient concerns and billing questions effectively.
- Fulfill continuing education obligations.
- Perform additional duties as assigned.
Essential Skills:
- Strong communication abilities with patients and colleagues.
- Commitment to integrity and trustworthiness.
- Respect for diversity and inclusion in the workplace.
- Accountability and responsibility in job performance.
- Compassionate approach to patient care.
Qualifications:
- High School Diploma or General Educational Development (GED) required.
Work Schedule:
Full Time, 40 hours per week, with variable hours.
Additional Information:
This position may qualify for a bonus after the successful completion of the probationary period.
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