Technical Systems Analyst

4 weeks ago


Verona, New York, United States Oneida Innovations Group Full time
Job Summary

We are seeking a highly skilled Technical Systems Analyst to join our team at Oneida Innovations Group. The successful candidate will be responsible for providing technical support and maintenance for our computer systems, ensuring they operate efficiently and effectively.

Key Responsibilities
  • System Support: Provide technical support and maintenance for computer systems, including troubleshooting, repair, and replacement of hardware and software components.
  • Monitoring and Maintenance: Continuously monitor system performance and take proactive measures to prevent downtime and ensure optimal system operation.
  • Documentation and Training: Develop and maintain accurate documentation of system procedures and provide training to staff on system usage and maintenance.
  • Incident Management: Respond to and resolve technical incidents in a timely and efficient manner, ensuring minimal disruption to business operations.
Requirements
  • Education: Degree in Computer Science or related field, or equivalent experience in an IT environment.
  • Skills: Excellent troubleshooting skills, knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols.
  • Experience: At least four years of experience in an IT environment, with a strong background in system support and maintenance.


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