Optician - Delivering Exceptional Customer Experiences

4 weeks ago


San Diego, California, United States EssilorLuxottica Full time
Job Summary

The Optician role at EssilorLuxottica is a dynamic opportunity to deliver exceptional customer experiences and craft perfect vision solutions. As a key member of our team, you will be responsible for providing legendary service to our customers, ensuring their satisfaction and loyalty.

Main Responsibilities

• Greet all customers with a warm welcome and ensure they know what to expect.
• Show urgency in providing service to customers and satisfying their needs.
• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen, providing a voice for associates and taking measurements, adjusting or fitting eyewear correctly.
• Attract new customers and explore their needs and priorities by asking open-ended questions.
• Assist co-workers with difficult or complex areas of product needs and prescriptions.

Requirements

• High School graduate or equivalent.
• ABO Certification.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and team building.
• Knowledge of current store merchandise and awareness of current fashion trends.
• Selling skills, including the ability to use and carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.
• Embrace new technology and change.

What We Offer

• Competitive pay and bonus/commission plan.
• First-class total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts.
• Opportunities for growth and development within the company.

EssilorLuxottica is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

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