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Store Operations Manager

2 months ago


Greenwood, South Carolina, United States Papa Murphy's Full time

Job Summary:

Papa Murphy's is seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for championing our commitment to quality, service, integrity, and teamwork.

Key Responsibilities:

  • Create a positive work environment and culture that fosters employee engagement and retention.
  • Model exceptional customer service and train store personnel to provide the same level of service.
  • Utilize business acumen to drive efficient store operations, achieve sales goals, and maintain a profitable store.
  • Apply administrative expertise to provide accurate reports, track and reconcile coupons and certificates, and create and post crew work schedules.
  • Ensure store safety and compliance with federal, state, and local labor laws.
  • Monitor cash procedures and ensure accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances.
  • Assemble the ultimate pizza experience for every guest.
  • Assume store operations in the absence of the Store Manager.

What We Offer:

  • A variety of tasks and responsibilities to keep your job interesting.
  • No grease traps or late store hours.
  • Competitive benefits and 401(k) plan.
  • The opportunity to work with an amazing team.
  • The potential to earn more through tips.
  • Pizza
  • Education and tuition assistance.

What You Bring to the Table:

  • 1-2 years of supervisory experience in a quick-service restaurant.
  • ServSafe certification.
  • Excellent communication skills.
  • Exceptional customer service skills and strategies to keep customers coming back.
  • Adequate computer skills, including MS Word, Excel, Outlook, and POS.
  • The ability to meet deadlines and work efficiently.
  • A team player with a willingness to cover shifts in the event of absences.
  • The ability to stand and walk for up to 75% of the workday.
  • The ability to lift and/or move up to 30 pounds.

Equal Employment Opportunity:

Papa Murphy's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.