Current jobs related to Technical Operations Engineer - West Melbourne, Florida - Wabtec

  • Piping Designer

    1 week ago

    Melbourne, Florida, United States Rise Technical Full time

    Job Title: Piping Designer - Technical SpecialistJoin a globally recognized business as a Piping Designer - Technical Specialist, working on innovative projects and receiving specialist training and progression to management level.This is a fantastic opportunity to receive management and design package training from industry experts, alongside eventually...

  • Senior SMT Process Engineer

    1 week ago

    Melbourne, Florida, United States Rise Technical Full time

    Job Summary:We are seeking a highly skilled SMT Process Engineer to join our team. As a Senior SMT Process Engineer, you will be responsible for guiding and supervising a team of experienced operators, programming and troubleshooting a range of SMT Machinery, testing, programming, troubleshooting and inspecting PCBA's, and supporting continuous improvement...

  • Electrical Engineer

    2 weeks ago

    Melbourne, Florida, United States Rise Technical Full time

    Electrical Engineer - Aviation/AvionicsRise Technical Recruitment Ltd is seeking a talented Electrical Engineer to join our team in Melbourne, Florida. As a recent graduate with a degree in Electrical Engineering or a related field, you will have the opportunity to work on exciting projects with blue-chip clients and develop your skills in designing,...

  • Embedded Software Engineer

    1 week ago

    Melbourne, Florida, United States STS Technical Services Full time

    Job SummaryWe are seeking a highly skilled Firmware Embedded Software Engineer to join our team at STS Technical Services. As a key member of our team, you will be responsible for designing, developing, and testing firmware and software for our embedded systems.Key ResponsibilitiesDesign and develop firmware and software for embedded systemsCollaborate with...

  • Embedded Software Engineer

    3 days ago

    Melbourne, Florida, United States STS Technical Services Full time

    Job SummarySTS Technical Services is seeking a highly skilled Firmware Embedded Software Engineer to join our team. As a key member of our team, you will be responsible for designing, developing, and testing firmware for embedded systems. Your expertise in C programming, embedded systems, and RTOS operating systems will be crucial in delivering high-quality...

  • Logistics Operations Specialist

    3 days ago

    Melbourne, Florida, United States STS Technical Services Full time

    Job Summary: STS Aviation Services is seeking a skilled Logistics Operator to join our team in Melbourne, Florida. As a Logistics Operator, you will be responsible for efficiently working in all areas of the Logistics operation, including receiving areas, shipping areas, supply storerooms, warehouses, and stock issue stations in accordance with applicable...

  • Director of Engineering and Technical Operations

    1 month ago

    West Palm Beach, Florida, United States Leeds Professional Resources Full time

    Job Title: Vice President of EngineeringLeeds Professional Resources is seeking an experienced and skilled Vice President of Engineering to lead our engineering team and drive project success.Job Summary:We are looking for a highly qualified and motivated individual to oversee the planning, design, and construction phases of Class-A commercial projects. The...

  • Technical Specialist

    1 month ago

    West Palm Beach, Florida, United States SUN Technical Services Full time

    Job Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at SUN Technical Services. This is a 5+ month assignment that requires a strong understanding of power generation economics and dispatch characteristics.The successful candidate will assist the Senior Level Physical Real Time Desk trader/operators in...

  • Technical Specialist

    1 month ago

    West Palm Beach, Florida, United States SUN Technical Services Full time

    Job Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at SUN Technical Services. This is a 5+ month assignment that requires a strong understanding of power generation economics and dispatch characteristics.Key Responsibilities:Assist Senior Level Physical Real Time Desk traders/operators in overseeing client...

  • Technical Specialist

    2 weeks ago

    West Palm Beach, Florida, United States SUN Technical Services Full time

    Job Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at SUN Technical Services. This role will play a critical part in assisting Senior Level Physical Real Time Desk traders/operators in overseeing client and Third-Party customer's generation fleet in real-time markets and completing daily recurring shift...

  • Assembly Operations Specialist

    3 days ago

    Melbourne, Florida, United States LAUNCH Technical Workforce Solutions Full time

    Assembly Operations SpecialistLAUNCH Technical Workforce Solutions is seeking an experienced Assembly Operations Specialist to join our team. As an Assembly Operations Specialist, you will be responsible for performing a variety of tasks ranging from repetitive to non-repetitive production assembly operations. Your duties will include analyzing processes and...

  • Assembly Operations Specialist

    2 weeks ago

    Melbourne, Florida, United States LAUNCH Technical Workforce Solutions Full time

    Job SummaryLAUNCH Technical Workforce Solutions is seeking a skilled Assembly Technician to join our team. As an Assembly Technician, you will be responsible for performing a variety of tasks ranging from repetitive to non-repetitive production assembly operations. You will analyze processes and process improvement, and may be responsible for distributing...

  • Aircraft Maintenance Training Instructor

    2 weeks ago

    Melbourne, Florida, United States STS Technical Services Full time

    Job Summary:STS Technical Services is seeking a highly skilled Aircraft Maintenance Training Instructor to join our team. As a key member of our training department, you will be responsible for developing and delivering training programs to ensure the highest level of quality and safety in our maintenance operations.Key Responsibilities:Develop and deliver...

  • Technical Support Specialist

    1 month ago

    Melbourne, Florida, United States Intrepidus Talent Solutions Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Intrepidus Talent Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, primarily made up of Emergency Management Agencies and Nuclear Plants throughout the...

  • Senior RF Engineer

    1 week ago

    West Melbourne, Florida, United States L3Harris Technologies Full time

    Job Title: Sr. Associate Engineering ServicesJob Code: GTP2Job Location: Melbourne, FLL3Harris Technologies is seeking a talented Engineering Services employee to support the design, documentation, and deployment of microwave systems and services. They will work with other engineers to support and learn about potential resolutions to deployment issues that...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Florida, United States Intrepidus Talent Solutions Full time

    Job DescriptionAt Intrepidus Talent Solutions, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll play a critical role in providing top-notch technical assistance to our customers.Key Responsibilities:Provide technical support to customers via phone, email, or remote desktop sessions.Analyze...

  • Embedded Software Developer

    3 days ago

    Melbourne, Florida, United States STS Technical Services Full time

    Embedded Software Engineer RoleSTS Technical Services is seeking a skilled Embedded Software Engineer to support our product development activities. The ideal candidate will have a strong background in embedded software development, with experience in C and C++ programming languages. Key ResponsibilitiesSupport embedded software/firmware activities for...

  • Technical Support Specialist

    4 weeks ago

    Melbourne, Florida, United States Wärtsilä Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Customer Support teams at Wärtsilä Voyage. As a Technical Support Specialist, you will play a crucial role in providing technical support to internal and external customers during the installation, commissioning, and operation of our products.Key...

  • Aircraft Maintenance Technician

    4 weeks ago

    Melbourne, Florida, United States STS Technical Services Full time

    Aircraft Maintenance Technician Job DescriptionSTS Technical Services is seeking a skilled Aircraft Maintenance Technician to join our team in Melbourne, Florida.Job Summary:We are looking for a highly motivated and experienced Aircraft Maintenance Technician to perform routine inspections, repairs, and maintenance on aircraft accessories, including engines,...

  • Technical Illustrator

    2 weeks ago

    Melbourne, Florida, United States TSS Solutions Full time

    Job OverviewTSS Solutions is seeking a skilled Drafter to join our team. As a Drafter, you will be responsible for creating technical illustrations and plans for installing and repairing equipment.Key ResponsibilitiesDevelop technical drawings and plans for hardware lifecyclesCollaborate with electrical engineers to discuss wire diagrams and schematicsMeet...

Technical Operations Engineer

2 months ago

West Melbourne, Florida, United States Wabtec Full time

Company Overview: Wabtec Corporation stands as a premier global supplier of equipment, systems, digital solutions, and value-added services for freight and transit rail. With nearly four centuries of combined experience from Wabtec, GE Transportation, and Faiveley Transport, the company boasts unparalleled digital expertise, technological advancements, and top-tier manufacturing and services, driving the digital rail and transit ecosystems forward.

Role Overview: The Operations Support Engineer plays a crucial role in addressing various inquiries and resolving product configuration and application challenges related to Wabtec TCOS products. This position requires a blend of technical troubleshooting and customer service acumen, catering to a diverse clientele that includes engineers, developers, integrators, and end users.

Key Responsibilities:

  • Ensure customer success by nurturing a mutually beneficial relationship between Wabtec and its clients, aiming for the highest standards of customer support and satisfaction.
  • Manage and deliver solutions for incidents and service requests, adhering to Customer Service Level Agreements (SLAs) and Wabtec Operational Level Agreements (OLAs).

Qualifications:

Essential:

  • A minimum of 4 years of experience in IT support services, including phone, e-service, and onsite support.
  • At least 3 years of customer-facing experience.
  • 2 years of experience in supporting production environments.
  • Strong analytical, troubleshooting, and root cause analysis skills.

Preferred:

  • Excellent written and verbal communication skills, capable of conveying information to varied audiences in a clear and professional manner.
  • Prior experience in rail operations.
  • High attention to detail and strong organizational skills.
  • Proficient in client relationship management and customer support.
  • Self-motivated, quick learner with a results-oriented mindset focused on quality.
  • Solid understanding of Windows operating systems, particularly Windows 10 and newer.
  • Familiarity with the Microsoft.NET ecosystem.
  • Comprehensive knowledge of network design principles, including TCP/IP and UDP.
  • Experience with network monitoring tools such as Wireshark and DataDog.
  • Thorough understanding of SQL DBMS, particularly SQL 2016 and newer.
  • Experience in production-critical environments with DBMS.
  • Familiarity with Red Gate or VSTS Data tools.
  • Strong knowledge of SQL profiler, SQL Management Studio, scripting, and package administration.
  • Experience with XML.

Daily Responsibilities:

  • Focus on providing support for Wabtec TCOS applications.
  • Conduct operational-level product validation and qualification testing for production releases.
  • Collaborate with internal systems, software engineering, and product management teams to prioritize and manage tickets for triage, sprint, and release planning.
  • Offer subject matter expertise for all incoming customer inquiries.
  • Identify and address performance issues.

Physical Demands:

  • Regularly required to communicate effectively.
  • Ability to remain in a stationary position for extended periods.
  • Repetitive motions may include the use of wrists, hands, and fingers.
  • Assessing the accuracy and thoroughness of assigned work.

Wabtec Corporation is dedicated to tackling the world's most challenging problems. To achieve this, we foster a culture of leadership, diversity, and inclusivity, employing the brightest minds to generate a limitless array of ideas and opportunities. We are committed to equal employment opportunities for all individuals, regardless of their background or identity.