Service Ambassador
5 days ago
About Larks Entertainment
Larks Entertainment is a unique entertainment venue that brings together shuffleboard courts, an arcade, a lively bar, a delicious restaurant, and a vibrant patio area. Our mission is to create a dynamic atmosphere for our guests, ensuring they have an exceptional experience.
Role Overview
We are seeking a skilled Service Ambassador to join our front-of-house team. As the first point of contact for our guests, you will set the tone for their experience by providing a warm and welcoming atmosphere.
Main Responsibilities
- Guest Greeting
Welcome guests warmly upon arrival, provide a friendly and professional first impression, and assist them with seating arrangements.
Reservation ManagementManage reservations and walk-ins, coordinate seating to ensure efficient use of space and minimal wait times, reserve shuffleboard lanes for guests.
Guest AssistanceAnswer phone calls and respond to inquiries about reservations, wait times, and general information about our venue's offerings.
Seating CoordinationAssign tables based on guest preferences, party size, and current availability. Ensure that all seating arrangements are communicated clearly to the serving and bar staff.
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