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Operational Excellence Strategist

1 week ago

Washington, United States Intralox Full time
Servicing Excellence:
Intralox is committed to delivering exceptional service to our customers. The Operational Excellence Strategist will play a critical role in ensuring this commitment is met by developing and implementing service strategies that maximize customer value and drive innovation adoption.

Responsibilities:
* Develop and implement lifecycle service strategies that drive operational excellence and customer satisfaction.
* Manage technical escalations and develop strong relationships with senior contacts to drive long-term partnerships.
* Collaborate with Commercial, CS, R&D, and Product, Program, and Engineering teams to ensure smooth service execution and optimal system performance.

Requirements:
* Bachelor's degree in Engineering or other related field.
* 10+ years of people leadership experience.
* 5+ years of Industry experience.
* Strong technical judgement ideally in industrial conveyor systems.

Benefits:
Our benefit package includes health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.