IT Support Specialist

1 week ago


Grand Rapids MI USA, United States Ferris State University Full time
Job Summary:

Ferris State University is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to faculty, students, and staff with computer hardware and software issues. This is a student employment opportunity that offers the chance to grow your knowledge of IT and customer service skills.

Key Responsibilities:
  • Provide technical support for computer hardware and software issues
  • Work with faculty, students, and staff to resolve computer-related problems
  • Install and update software
  • Clean and maintain computer hardware
  • Manage printer supplies and troubleshoot printer issues
  • Answer technical phone calls and respond to emails

Requirements:
  • Working knowledge of customer service principles
  • Preferred knowledge of Mac OS, Win OS, Adobe Products, and Microsoft Office

What We Offer:
  • A dynamic and supportive work environment
  • The opportunity to develop your IT skills and customer service expertise
  • A competitive salary and benefits package

How to Apply:
  • Submit your resume and cover letter to [insert contact information]

EEO Statement:

Ferris State University is an Affirmative Action/Equal Opportunity employer committed to enhancing equity, inclusion, and diversity within its community.



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