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Customer Service Representative

2 months ago

Levittown, Pennsylvania, United States Pet Supplies Plus Full time

About Us

Pet Supplies Plus is a leading retailer of pet food, toys, and supplies. We are committed to providing exceptional customer service and a wide selection of products to meet the needs of our furry friends and their owners.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Member. As a Store Team Member, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with daily operations.

Responsibilities

  • Provide exceptional customer service by answering questions, making recommendations, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Assist with daily operations, including processing transactions, handling customer returns, and performing other tasks as needed.
  • Work effectively in a fast-paced environment and adapt to changing situations.
  • Support the sales team by providing product knowledge and making recommendations to customers.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 40 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.

What We Offer

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team of passionate and dedicated employees.
  • Opportunities for professional growth and development through our interactive Pet Degree pay-for-knowledge programs.

How to Apply

If you are a motivated and customer-focused individual who is passionate about pets and providing exceptional customer service, we encourage you to apply for this exciting opportunity.