Senior Site Reliability Engineer

6 days ago


Phoenix, Arizona, United States American Express Full time
About the Role

We are seeking a highly skilled Senior Site Reliability Engineer to join our technology team at American Express. As a key member of our team, you will be responsible for ensuring the reliability and performance of our critical applications and systems.

Key Responsibilities
  • Design and implement scalable, reliable, and secure software systems
  • Develop and maintain monitoring tools and scripts to ensure system availability and performance
  • Collaborate with cross-functional teams to identify and resolve system issues
  • Lead the recovery and restoration of major system impacts
  • Develop and maintain technical documentation and knowledge base
  • Participate in code reviews and automated testing
  • Drive adherence to building software the Amex Way through consistent and standard practices
Requirements
  • BS degree in Computer Science, Computer Engineering, or equivalent
  • 8 years of progressive work experience in software development and site reliability engineering
  • Strong understanding of software development, application support, and site reliability engineering
  • Proficient in runtime engineering tactics, including monitoring tools, log analysis, and performance optimization
  • Experience with a variety of software languages, automation tools, and technologies
  • Strong problem-solving mindset with a proactive approach to identifying and resolving issues
  • Excellent communication skills to interact with stakeholders, engineers, and leadership
What We Offer
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


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