Café Service Associate
2 weeks ago
Welcome to Black & Brew
My name is Chris, and I am the proud owner of this vibrant coffee house and café. Since our inception, we have prioritized creating a supportive work environment where every team member is valued and respected. Having experienced the challenges of the hospitality industry, I am committed to fostering a positive atmosphere that stands out from the rest. If you are passionate about the hospitality sector and seek a fulfilling workplace, we invite you to explore the Black & Brew experience. Our team is like family, and we genuinely care about each other’s well-being.
Position: Barista/Server
As a Barista/Server, you will join a dynamic and friendly team dedicated to delivering exceptional service. Our skilled supervisors guide each shift, ensuring that we maintain high standards of quality and consistency. You will receive comprehensive training across various Front-of-House roles, allowing for a diverse and engaging workday. Your primary focus will be to enhance the customer experience through outstanding service and expert preparation of our menu offerings. At Black & Brew, we thrive in a bustling environment where every shift is fast-paced yet enjoyable. We strive to cultivate a professional yet relaxed atmosphere that promotes strong working relationships. We believe you will find your role both challenging and rewarding.
Key Responsibilities:
- Delivering warm and friendly customer service consistently.
- Collaborating effectively with shift supervisors and Back-of-House staff.
- Efficiently managing various shifts, including opening, mid, and closing.
- Expertly preparing and serving a variety of beverages, including lattes, frappes, and teas.
- Ensuring food accuracy and quality while running orders.
- Maintaining cleanliness in the dining area and workspaces.
- Taking orders using our Point of Sale system.
- Exhibiting excellent phone etiquette when answering calls.
- Memorizing beverage recipes and menu components.
- Adhering to food safety standards throughout the café.
- Assisting with other Front-of-House tasks as directed by the shift supervisor.
- A High School diploma or equivalent is preferred.
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