Part Time Customer Service Supervisor

3 days ago


Cedar Rapids, Iowa, United States Burlington Stores Full time

**Job Summary:**

We are seeking a highly motivated Customer Service Lead to join our team in Cedar Rapids, Iowa. As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.

**Key Responsibilities:**

  • Model company core values and Our Burlington philosophy by ensuring a customer-first focus and delivering a consistently great experience to all customers with a high level of professionalism.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a neat and orderly front end area and troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

**Requirements:**

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

**What We Offer:**

  • A competitive wage of $12 per hour.
  • Flexible hours.
  • An associate discount.
  • The possibility of eligibility for benefits, including medical coverage and a 401(k) plan.
  • Up to 4 hours of paid time off annually after one year of service.
  • 8 paid holidays.
  • Paid sick time in accordance with applicable law.


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