Guest Care Specialist

2 weeks ago


Mount Ephraim, New Jersey, United States Monro Muffler Brake Full time
{"Job Title": "Guest Care Specialist", "Job Summary": "We are seeking a highly skilled Guest Care Specialist to join our team at Monro Muffler Brake. As a Guest Care Specialist, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Responsibilities:

* Provide superior customer service and respond to customer inquiries in a timely and professional manner
* Assist customers with scheduling appointments and answering questions about our services
* Work closely with the management team to resolve customer complaints and issues
* Maintain a clean and organized workspace, including the customer waiting area
* Perform other duties as assigned

Requirements:

* High school diploma or equivalent required
* Valid driver's license
* One year of sales experience needed
* Strong verbal communication skills and ability to work effectively in a team environment
* Ability to work a variety of shifts, including days, evenings, and weekends

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and advancement
* A fun and dynamic work environment

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity

At Monro Muffler Brake, we are committed to providing our guests with the best possible experience. We are an equal opportunity employer and welcome applications from diverse candidates.
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