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Customer Service Expert

2 months ago

Louisville, Kentucky, United States McKesson Full time
Customer Service Representative

McKesson is seeking a skilled Customer Service Representative to provide exceptional support to our customers in the healthcare industry.

  • Key Responsibilities:
    • Respond to customer inquiries with professionalism and courtesy, ensuring timely and accurate resolution of issues.
    • Document all customer interactions in our Call Tracking System, maintaining accurate and detailed records.
    • Process credit research and document retrieval requests efficiently, meeting departmental goals and quality standards.
    • Communicate effectively with internal and external customers to resolve issues, fostering strong relationships and trust.
    • Meet departmental goals, including schedule adherence and quality monitoring, contributing to the success of our team.

As a valued member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment, working collaboratively with our healthcare professionals to deliver exceptional customer service.

About McKesson:

McKesson is a leading healthcare services and information technology company dedicated to improving the lives of patients and healthcare professionals through innovative solutions and services.