Luxury Automotive Sales Professional

2 days ago

Colorado Springs, Colorado, United States Phil Long Lincoln Full time
Job Title: Luxury Automotive Sales Consultant

Location: Colorado Springs, CO

Level/Salary Range: $29,151 - $100,000 (Commission plus Bonuses)

Position Type: Full Time

Job Summary

At Phil Long Lincoln, we strive to provide an unparalleled experience that defines our vehicles. Our sales team is dedicated to delivering exceptional customer service, ensuring that every interaction is a positive one. We're seeking a dynamic and innovative individual to join our team as a Luxury Automotive Sales Consultant.

Key Responsibilities
  • Sell and deliver a minimum number of vehicles per month.
  • Write complete sales orders and process paperwork in accordance with dealership policies.
  • Utilize dealership sales control and follow-up systems.
  • Attend product and sales training courses as requested by sales manager.
  • Stay up-to-date on new products and services within the industry.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system.
  • Conduct business in an ethical and professional manner.
  • Satisfy the transportation needs of new-vehicle purchasers.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Fully explain product performance, application, and benefits to prospects.
  • Describe all optional equipment available for customer purchase.
  • Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
  • Exhibit a high level of commitment to customer satisfaction.
  • Know and understand federal, state, and local laws that govern retail auto sales.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Stay abreast of new products, features, accessories, etc., and their benefits to customers.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Ensure that the sales manager has an opportunity to meet each customer.
  • Turn 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
  • Prepare sold vehicles for customer delivery prior to customer arrival.
  • Deliver vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork.
  • Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Schedule first service appointment.
  • Follow up on all post-delivery items, tag/title work, 'we-owes,' and special requests to ensure that all customer expectations are met.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
  • Attend sales meetings.
  • Maintain a professional appearance.
  • Other tasks as assigned.
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations
  • State Sales License
  • Valid Driver's License
Benefits (Eligibility dependent upon employment status)
  • Medical
  • Dental
  • Vision
  • PTO
  • 401k
  • FSA/HSA/HRA
  • Basic Life Insurance
  • Short Term/Long Term Disability
  • Legal Insurance
  • Employee Assistance Program
  • Onsite Fit Factories
  • Employee Clinic

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