Desktop Support Specialist in Windsor Locks, CT
3 weeks ago
We are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support specialist in Windsor Locks, CT.
Responsibilities - Desktop Support- Provide workstation software break-fix support
- Perform IMAC tasks, including PC install, moves, adds, and changes
- Image loads and asset recovery
- Asset tagging and printer support
- Client Center (Tech Bar) support and IT service management updates
- Manage the orderly storage of equipment within the client build center (depot)
- Perform tasks related to request fulfillment and device refreshes, including picking inventory, image loading, asset tagging, and coordinating shipments
- Receive returned equipment, determine its reuse or disposal, and process it accordingly
- Previous experience in desktop support is desired, with training provided for entry-level new hires
- Knowledge of PC imaging and experience with change management and incident management
- Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiper
- Must be within driving distance of Windsor Locks, CT, and willing to work onsite
- Pursuant to a government contract, this position requires U.S. citizenship status
We offer a competitive salary of $17.00/hr - $25.00/hr and a chance to work with a virtue-centered team that values its work and teammates. If you are an excellent communicator, problem solver, and team player, we encourage you to apply for this exciting opportunity.
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