Customer Service Representative

3 weeks ago


Littleton, Colorado, United States U-Haul Full time
About the Role

We are seeking a skilled and knowledgeable individual to join our team as a Hitch Service Technician. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Understand and explain U-Haul's variety of towing packages
  • Recommend and install the right tow package on customer vehicles
  • Provide exceptional customer service and support to U-Haul customers
  • Participate in ongoing continuous U-Haul education through U-Haul University
Requirements
  • Valid driver's license and the ability to maintain a good driving record
  • Basic wiring and hand/power tool experience
  • High School Diploma or equivalent
Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationery, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

What We Offer
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter Program (EAP) Employee Assistance Program
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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