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Corporate Tax Consultant

2 months ago

Nashville, Tennessee, United States Intuit Full time
Position Summary

At Intuit, we are committed to empowering individuals and businesses to thrive, which aligns with our mission of Powering Prosperity Around the World. Our values guide us daily, and our customers' success is our top priority.

In this role, you will contribute to our mission by delivering expert advice, tax preparation services, and clear explanations of tax-related concepts to our clients. You will also play a key role in shaping the future of one of our innovative product offerings, TurboTax Live Business, while being part of a company recognized as one of Fortune's 100 Best Companies to Work For.

The ideal candidate will have a strong background in business tax preparation and exceptional communication abilities, enabling you to assist our clients in completing their tax obligations using Intuit TurboTax Business products.

Key Responsibilities:

  • Manage intricate business tax filings for Partnerships and S Corporations, ensuring compliance with federal and state tax regulations.
  • Demonstrate extensive knowledge of tax laws through a minimum of 3 years of recent experience in preparing federal and state business tax returns (1065 and/or 1120-S) for a diverse clientele.
  • Possess at least 2 seasons of personal tax preparation experience, with a proven track record of handling a minimum of 30 tax returns per year.
  • Commit to a flexible schedule of at least 20 hours per week during the tax season.
  • Preferred experience in bookkeeping, particularly in relation to tax preparation.
  • Strong familiarity with business tax returns for service industry clients is advantageous.
  • Maintain or be eligible to obtain necessary state licenses, certificates, or permits.
  • Hold an active Preparer Tax Identification Number (PTIN).
  • Have a working knowledge of Circular 230.
  • Exhibit proficiency in technology and a solid understanding of computer operations and software.
  • Demonstrate excellent customer service skills, engaging with clients through video and audio platforms in a professional and approachable manner.
  • Possess strong verbal and written communication skills.
  • Exhibit critical thinking, problem-solving abilities, and a determination to succeed.
  • Thrive in a fast-paced environment with minimal supervision.
  • Ensure a reliable hardwired internet connection that meets Intuit's security standards and a quiet workspace.
  • Must reside within the United States.

Leadership Expectations:

  • This is a virtual, client-facing position where you will utilize advanced video communication tools to interact with customers.
  • Assist TurboTax Business clients with their tax returns by providing:
    • Tax advice
    • Comprehensive Business return preparation and signature
    • Product/software inquiries
    • Tax calculations
    • Filing tax extensions
  • Deliver high-quality customer interactions that build trust through empathy and your extensive expertise in business tax preparation.
  • Utilize government resources, professional tools, and team knowledge to provide accurate answers to client inquiries in straightforward language.
  • Apply established practices and company policies to resolve customer tax-related issues and preparation queries.
  • Document all customer interactions thoroughly.
  • Work towards achieving company performance metrics and strategic goals.
  • Engage in pilot testing, projects, and experience validations as required.