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Retail Sales Associate

2 months ago

Chicopee Massachusetts, United States Pride Full time
Job Description

Job Title: Retail Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Pride. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Responsibilities:

  • Customer Service: Greet customers with a friendly demeanor and provide fast and efficient service while expressing gratitude for their patronage.
  • Cash Handling: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions and managing cash refunds and exchanges seamlessly.
  • Shift Change Dynamics: Play a crucial role in the shift change process by expertly counting money at the beginning and end of each shift.
  • Specialty Product Wizardry: Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Vigilant ID Checks: Enforce age restrictions responsibly by checking identifications for restricted sales.
  • Nighttime Stock Mastery: Keep the shelves stocked and ready for our nocturnal customers. From food service supplies to merchandise, you're the behind-the-scenes hero.
  • Sanitization Superhero: Maintain a sparkling clean environment by sanitizing all equipment and areas, employing the three-sink method and following proper cleaning procedures.
  • Trash Takedown: Keep the premises impeccable by regularly cleaning and emptying trash containers.
  • Vendor Deliveries & Stock Wizardry: Check in vendor deliveries according to company guidelines. Ensure shelves are stocked, rotated, and front-faced. Remove damaged and out-of-code merchandise.
  • Bad Merchandise Resolution: Tackle challenges head-on by completing the bad merchandise form, contributing to the overall operational excellence.
  • Adaptable All-Star: Embrace variety and assume other duties and responsibilities as assigned to accommodate store operational needs.

Qualifications:

  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

Personality Traits:

  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.