Sales Associate, HOKA Brand Representative
3 weeks ago
At Deckers Brands, we're passionate about empowering individuals to pursue their passions and express their individuality. As a Sales Associate, you'll play a vital role in bringing this vision to life. Your primary responsibility will be to create exceptional customer experiences, sharing your knowledge and enthusiasm for our HOKA Brand products.
Key Responsibilities
- Provide personalized shopping experiences, educating customers about our products and services.
- Stay up-to-date on all HOKA Brand products and technologies, ensuring you can address customer inquiries accurately.
- Maintain a positive and energetic attitude, promoting a welcoming store environment for customers and team members.
- Assist management with administrative tasks, including operating the cash register, handling inventory, and maintaining a clean and organized workspace.
Core Competencies
- Deliver exceptional customer service, embodying the HOKA Expert Service Program.
- Prioritize ongoing training and development to enhance your knowledge of our products and services.
- Communicate effectively with customers, team members, management, and corporate stakeholders.
- Contribute to a collaborative team environment, working together to achieve shared goals.
- Multitask in a fast-paced environment, responding to problems and challenges with professionalism.
Requirements
- Two years of retail experience preferred.
- High School Diploma or equivalent.
- Excellent communication skills and ability to convey our Brand's vision, mission, and values.
- Highly motivated team player and self-starter.
Additional Requirements
- Flexibility to adapt to changing business needs.
- Valid State or Federal Identification.
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