Business Office Representative

13 hours ago

Denton, Texas, United States SCA Health Full time
Job Summary:

As a Business Office Representative at SCA Health, you will play a vital role in supporting the facility by performing specific or various business office functions as assigned. These functions may include medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction posting, clinical logs, and other duties as assigned.

Key Responsibilities:

• Schedule surgeries in the surgery template in the computer, along with pertinent information, and handle calls from physician offices regarding information on scheduling patients at the surgery center, scheduling surgeries, or any calls associated with surgery scheduled.
• Answer phone calls in a pleasant manner and deal with physician offices and patients' needs expeditiously. Take messages and transfer calls to other departments when necessary.
• Perform pre-registration and ensure that authorization is obtained from the physician's office prior to surgery scheduled. Complete necessary paperwork for registration and use the computer system to generate information for surgical/special procedures.
• Maintain a log for cancelled appointments and perform various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
• Maintain a clean and orderly surgery scheduling area. Verify all scheduled cases as soon as possible. Contact patients with a financial responsibility immediately and inform them of the center's payment policies, as well as offer payment options if necessary.
• Document all insurance verification and patient calls clearly in the patient's account.

Requirements:

• High school diploma or equivalent required; Associate degree or equivalent preferred
• Minimum three years of experience in healthcare and minimum of one-year experience in surgery scheduling procedures preferred
• Ability to work independently as well as function within a team
• Basic knowledge of surgery scheduling, receptionist, and registration responsibilities; and must possess the ability to handle stress
• Flexibility with hours and ability to work which ever shift is to be covered

Compensation:

Minimum: USD $18.00/Hr.
Maximum: USD $20.00/Hr.

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