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Apartment Operations Leader

3 weeks ago

Charlottesville, Virginia, United States University Partners Full time
Job Description

University Partners is seeking an experienced Apartment Operations Leader to join our team. As a key member of our operations team, you will be responsible for overseeing apartment operations, ensuring that we maintain a high level of quality and resident satisfaction.

Salary: $65,000 - $85,000 per year, depending on experience.

Responsibilities:
  • Apartment Maintenance: Oversee apartment maintenance, ensuring that all apartments are kept in good condition and that any issues are resolved promptly.
  • Resident Services: Develop and implement resident services, such as package delivery and concierge services.
  • Marketing and Advertising: Develop and execute effective marketing and advertising campaigns to attract new residents.
  • Customer Service: Provide exceptional customer service to residents, responding promptly to their needs and concerns.
  • Reporting and Analysis: Prepare and analyze reports on resident satisfaction, occupancy, and revenue growth.
Requirements:
  • Experience: 2+ years of experience in property management or a related field.
  • Education: Bachelor's degree in Business Administration or related field.
  • Skills: Strong organizational and communication skills, ability to work well under pressure, and excellent customer service skills.