Patient Access Representative

4 weeks ago


Manistee, United States Munson Healthcare Full time
About the Role

Munson Healthcare is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Interview patients to obtain demographic and insurance information, and admit patients to all Hospital service areas.
  • Prepare admission documents, distribute Patient Bill of Rights, and operate the telephone switchboard.
  • Verify insurance, accept patient payments, and support the organizational mission, values, vision, and strategic plan.
  • Maintain high levels of confidentiality and prioritize multiple tasks and activities.
Requirements
  • Twelve months of experience in data entry and/or word processing with demonstrated expertise in patient registration functions.
  • Pre-employment condition: must provide recent (within two years) evidence of successful completion of a medical terminology course and/or pass a proficiency examination in medical terminology and medical spelling provided by Manistee Hospital.
  • Interpersonal skills necessary to regularly communicate with patients, family members, visitors, physicians, and providers.
What We Offer
  • Competitive salaries
  • Full benefits, paid holidays, and paid time off (up to 19 days your first year)
  • Tuition reimbursement and ongoing educational opportunities
  • Retirement savings plan with employer match and personal consulting
  • Wellness plans, an employee assistance program, and employee discounts


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