Child Welfare Program Specialist

4 weeks ago

United PA, United States CAI Full time
Job Summary

CAI is seeking a highly skilled Child Welfare Program Specialist to provide onsite coaching and training to caseworkers and supervisors. As a key member of our team, you will be responsible for developing and implementing training programs, providing individual coaching sessions, and facilitating group consultations.

Key Responsibilities
  • Assist in the development and implementation of the County CYF training program, formal practice coaching program, and new employee on-boarding process.
  • Provide field-level coaching strategies, including individual coaching sessions, group consultation, quality reviews, and participation in staff meetings.
  • Facilitate team decision-making processes to model the integration of the Consultation and Information Sharing Framework into processes.
  • Develop and provide support for staff mentors.
  • Aide employees in developing effective scheduling and work practices, completing quality casework and case documentation, and developing and implementing situational safety awareness and protocols.
  • Be available as a resource and subject matter expert in program areas, providing technical guidance to staff.
  • Meet with caseworkers, supervisors, and management-level team members to establish goals and desired outcomes pertaining to skills, tools, and techniques staff members would like to utilize and improve upon.
  • Provide one-on-one coaching to staff in field situations, such as home visits, court proceedings, and family meetings/staffing.
  • Provide in-office coaching to staff focused on identifying, practicing, and enhancing technical skills.
  • Provide caseworkers with access to one-on-one coaching, focused on improving critical thinking skills and developing risk statements.
  • Help supervisors develop their coaching skills so they can effectively coach staff members and plan for future coaching activities.
  • Evaluate the training program and communicate recommendations to administrators for improvement.
Requirements

Required:
  • Bachelor's Degree in the field of Human Behavioral Science is required.
  • Five years of professional Child Welfare Casework experience is required, including at least 2 years of experience as a casework supervisor, casework manager, or program specialist.
  • Master's Degree in Social Work may be substituted for 1 year of non-supervisor or non-management required experience.
  • Proof of education and licensure, where applicable, are required.
  • Strong written and verbal communication skills and techniques for report writing, correspondence, providing customer service, giving presentations, public speaking, directions, and feedback.
  • Knowledge of adult education principles and the ability to provide training to groups and provide one-on-one coaching for caseworkers, supervisors, and teams.
  • Ability to prepare and deliver large group oral presentations.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to coach and mentor individuals who may need support with emotional intelligence, conflict resolution, de-escalation techniques, and self-care strategies.
  • Ability to establish, maintain, and foster positive, harmonious working relationships.
  • Proficient in Microsoft Outlook, Word, PowerPoint, and other Microsoft Office Suite products.
  • Possess the ability to develop and present training materials.
  • Pennsylvania Child Welfare Casework certification is required.
  • Possession of a Pennsylvania Driver's License and proof of automotive insurance are required.
  • Background Check: Must pass a criminal background check and drug screening.

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