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Room Attendant

2 months ago

Walnut Creek, California, United States Holiday Inn Express Walnut Cr Full time

Job Overview:

A Housekeeper plays a vital role in ensuring that guest accommodations are kept clean, organized, and welcoming. This position involves daily cleaning of guest rooms, hallways, and public spaces within the hotel, adhering to established procedures and standards.

Responsibilities include stocking housekeeping carts with necessary supplies, changing bed linens, and replenishing guest amenities while following safety and security protocols. Additionally, Housekeepers may be tasked with deep cleaning duties in guest rooms as part of routine maintenance.

Key Responsibilities:

  • Engage with guests and team members in a friendly and service-oriented manner.
  • Maintain regular attendance as per hotel scheduling requirements.
  • Uphold high standards of personal grooming and appearance, including proper uniform and name tag.
  • Adhere to hotel standards and regulations to promote safe and efficient operations.
  • Thoroughly clean and restock the designated number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing the housekeeping cart with necessary supplies.
  • Remove all waste and soiled linens from guest rooms.
  • Perform additional tasks as assigned by supervisors or management.
  • May require disassembling furniture or items for deep cleaning purposes.
  • Deep cleaning tasks may involve changing air conditioning filters, cleaning coils, and touching up paint or furniture.

Qualifications:

  • High School diploma or equivalent preferred, with experience in hospitality or related fields.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and evaluate alternative actions quickly.
  • Capable of working efficiently in high-pressure situations.

This position is essential for maintaining the overall guest experience and ensuring that all areas of the hotel meet cleanliness standards.