Customer Service Ambassador

1 day ago


Columbus, Ohio, United States Russell Tobin Full time
Job Description

We are seeking a highly skilled Customer Service Ambassador to join our team at Russell Tobin.

Salary: $18 - $19.16 per hour (based on experience)

Location: Columbus, OH

  • The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle multiple customer inquiries simultaneously.
  • Responsibilities will include responding to customer calls in a timely and professional manner, resolving issues efficiently, and consistently meeting key performance metrics.

Requirements:

  • A college degree or previous contact center experience is required.

Benefits:

  • Comprehensive healthcare coverage, including medical, dental, and vision plans.
  • Supplemental coverage, including accident insurance, critical illness insurance, and hospital indemnity.
  • A 401(k) retirement savings plan.
  • Life and disability insurance.
  • An employee assistance program.
  • Legal support.
  • Auto, home, and pet insurance discounts.
  • Employee discounts with preferred vendors.


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