Customer Service Ambassador
7 days ago
This part-time role as a Customer Service Ambassador is an excellent opportunity to work in a dynamic environment at Planet Fitness - Duo Fit, LLC. We are seeking a motivated and customer-focused individual to provide exceptional service to our members.
Responsibilities
- Greet members, prospective members, and guests with a smile and offer assistance as needed.
- Handle all front desk activities, including answering phones, checking IDs and member barcodes, new member sign-ups, and facility tours.
- Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
- Maintain the cleanliness and safety of the club, including restrooms, locker rooms, and fitness equipment.
- Report any issues or concerns to the Club Manager or Assistant Club Manager.
Qualifications
- A minimum of 6 months of customer service experience preferred.
- Basic computer proficiency and ability to learn new systems quickly.
- A passion for fitness and health, with a positive attitude and strong communication skills.
- Punctuality and reliability are essential.
Benefits
- Complimentary membership to our state-of-the-art fitness center.
- Employee discounts on merchandise and services.
- Flexible scheduling to accommodate your needs.
We estimate the salary for this position to be around $12-$15 per hour, depending on experience and qualifications. If you are a team player with excellent customer service skills, we encourage you to apply.
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