Delivery and Tech Support Professional

2 days ago


Highland Park, Illinois, United States Earl Stewart Toyota Full time
About the Role: Earl Stewart Toyota seeks a Delivery and Tech Support Professional to join our team. As a key member of our operations, you'll play a crucial role in ensuring seamless delivery of new vehicles and providing technical support to customers.

Job Summary:

In this role, you will be responsible for:
  • Managing a high volume of customer inquiries via phone, email, text, and chat
  • Responding to all inbound lead requests promptly
  • Performing outbound calls as needed to resolve customer issues
  • Collaborating with the service department to ensure timely delivery of vehicles
  • Providing technical assistance to customers and resolving any concerns efficiently

Requirements:
  • Experience in call centers, dealership settings, or automotive sales is a plus
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

Our Benefits: We offer a comprehensive benefits package, including health, dental, and vision insurance, disability insurance, and a 401(k) plan to support your overall well-being.
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