Housekeeping Attendant
1 week ago
The Housekeeping House Attendant is a key member of our housekeeping team, responsible for maintaining and cleaning guest room floors to the highest standards. This role requires attention to detail, excellent organizational skills, and a passion for delivering exceptional guest service.
Key Responsibilities- Clean and maintain assigned areas according to established Sonesta standards and procedures, including dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping, and polishing.
- Deliver clean linen and collect dirty linen from assigned areas.
- Prepare and deliver roll-a-way beds.
- Receive and store housekeeping supply inventory.
- Maintain cleanliness and organization of linen rooms and storage closets.
- Respond to and fulfill guest requests.
- Provide support and assistance to Room Attendants.
- Notify supervisor on any damages, defects, needed maintenance repairs, and disturbances.
- Deal with reasonable complaints/requests with professionalism and patience.
- Handle all lost and found items according to established procedures.
- Display professional appearance and demeanor at all times.
- Adhere to all housekeeping procedures and company policies.
- Attend departmental pre-shift and mandatory meetings.
- Perform other duties as requested by management.
- Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Excellent organizational skills and attention to detail.
- Prioritization and time management skills.
- Able to work quickly without compromising quality.
- Ability to work with little supervision and maintain a high level of performance.
- Ensure overall guest satisfaction.
This role requires working in a fast-paced environment, with frequent bending, kneeling, and reaching. The ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects is also required.
Benefits- Medical, Dental, and Vision Insurance.
- Health Savings Account with Company Match.
- 401(k) Retirement Plan with Company Match.
- Paid Vacation and Sick Days.
- Sonesta Hotel Discounts.
- Educational Assistance.
- Paid Parental Leave.
- Company Paid Life Insurance.
- Company Paid Short Term and Long Term Disability Insurance.
- Various Employee Perks and Discounts.
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