Patient Access Representative Per Diem

7 days ago


Lewisburg, Pennsylvania, United States Geisinger Health System Full time
Job Summary:

Geisinger Health System is seeking a skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and families.

Key Responsibilities:

  • Register patients for appointments and accurately verify demographics.
  • Coordinate and perform front-line office activities in an efficient and effective manner.
  • Communicate with patients and families to ensure a smooth and seamless experience.
  • Read and interpret insurance responses to ensure accurate billing and reimbursement.
  • Understand and apply general guidelines and insurance rank requirements to properly assign primary, secondary, and tertiary insurance per encounter.
  • Ensure patients receive necessary disclosure and privacy information, obtain necessary legal and financial signatures, and communicate financial obligations.
  • Process multi-channel messages related to patient and/or physician requests regarding appointments, referrals, prescriptions, and complaints.
  • Notify patients or guarantors of anticipated financial responsibility and collect accordingly.
  • Perform cash posting following department guidelines.
  • Abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights.
  • Maintain productivity and quality performance expectations.

Requirements:

  • High School Diploma or Equivalent (GED)
  • Minimum of 1 year of related work experience
  • Clerical I, Communication, Customer Service, Office Politics, and Confidentiality skills

Benefits:

Geisinger Health System offers a competitive compensation and benefits package, including a 401(k) plan, MyHealth Rewards wellness program, family-friendly support, and Employee Assistance Program (EAP). We are an affirmative action, equal opportunity employer and welcome applicants from diverse backgrounds.

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