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ServiceNow Tech Lead with App Engine Expertise

2 months ago

Iselin, New Jersey, United States Cays Inc Full time
Job Title: ServiceNow Tech Lead with App Engine Expertise

Job Summary:

Cays Inc is seeking a highly skilled ServiceNow Tech Lead with expertise in App Engine to lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.

Key Responsibilities:

  • Configuration/Customization of the ServiceNow platform, including creating workflows.
  • Lead the development of new and existing features for the existing portfolio of applications.
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
  • Build service requests from customer requirements including requests, request items and tasks using workflows.
  • Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow.
  • Perform integrations and process automation using ServiceNow Orchestration.
  • Experience with ServiceNow App Engine and custom/scoped app development experience.
  • Load, manipulate and maintain data between ServiceNow and other systems.
  • Perform system and integration testing with sample and live data.
  • Monitor health, usage and overall compliance of the application.
  • Collaborate with team members and business users to clarify requirements and confirm design/implementation.
  • Follow set coding best practices and standards.
  • Foster a collaborative and team-oriented environment.
  • Adhere to the system development life cycle (SDLC) processes.
  • Test and debug team solutions.
  • Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team.
  • Document processes/solutions/fixes in Knowledge Base.
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company.