Healthcare Seasonal Sales Representative

2 weeks ago


FL United States Teleperformance USA Full time
About Teleperformance USA

Teleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.

Job Summary

We are seeking a skilled Licensed Insurance Representative to join our team in North Lauderdale, Florida. As a key member of our team, you will be responsible for handling customer inquiries, providing excellent customer service, and resolving issues in a timely and professional manner.

Responsibilities
  • Handle and respond to customer inquiries in a timely and professional manner
  • Provide excellent customer service through active listening and empathy
  • Work with confidential customer information and maintain confidentiality
  • Resolve issues on the first call by being proactive, patient, and understanding
  • Communicate with customers in a clear and concise manner, exercising retention efforts as needed
  • Identify customers who are comparison-shopping and assist them with the correct price plan
  • Handle sensitive situations surrounding healthcare needs, education, and prevention planning
Requirements
  • 6 months of customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral and written communication skills
  • Possess a home state Life and Health Insurance License
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills
What We Offer
  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

We are an Equal Opportunity Employer and are committed to creating a culture of inclusion and diversity where everyone feels welcome and valued.



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