Healthcare Seasonal Sales Representative
2 weeks ago
Teleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.
Job SummaryWe are seeking a skilled Licensed Insurance Representative to join our team in North Lauderdale, Florida. As a key member of our team, you will be responsible for handling customer inquiries, providing excellent customer service, and resolving issues in a timely and professional manner.
Responsibilities- Handle and respond to customer inquiries in a timely and professional manner
- Provide excellent customer service through active listening and empathy
- Work with confidential customer information and maintain confidentiality
- Resolve issues on the first call by being proactive, patient, and understanding
- Communicate with customers in a clear and concise manner, exercising retention efforts as needed
- Identify customers who are comparison-shopping and assist them with the correct price plan
- Handle sensitive situations surrounding healthcare needs, education, and prevention planning
- 6 months of customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- Possess a home state Life and Health Insurance License
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skills
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
We are an Equal Opportunity Employer and are committed to creating a culture of inclusion and diversity where everyone feels welcome and valued.
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