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IT Program Support Specialist

2 months ago


Huntsville, Alabama, United States Quantum Research International Full time

Overview:

Quantum Research International, Inc. (Quantum) is dedicated to delivering exceptional services and products to our national defense and federal civilian clients across various sectors, including: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems; 5) Intelligence Programs Support; 6) Experimentation and Testing; 7) Program Management; and 8) Audio/Visual Technology Applications. With our corporate headquarters located in Huntsville, AL, we actively recruit for positions both domestically and internationally, ensuring high-quality support for the U.S. Government and our Nation's Warfighters.

Mission:

Quantum Research is on the lookout for a Information Technology Program Support Analyst. This role will be integral to the Cyber Security Operation Center services, providing support for our Corporate IT and cyber-related initiatives under the guidance of our Corporate CIO.

Key Responsibilities:

  • Design and execute Earned Value Management (EVM) systems and tools to monitor project performance.
  • Track and report on EVM performance indicators such as Cost Performance Index (CPI), Schedule Performance Index (SPI), and Baselines.
  • Establish and maintain Work Breakdown Structures (WBS) while overseeing related schedules and cost data.
  • Familiarity with government reporting formats, including Program Management Plans, Contractor Funds and Status Reports (CFSR), and Integrated Program Management Data and Analysis Reports (IPMDAR).
  • Collaborate with departments such as Finance, Contracts, Procurement, and Development for effective planning and reporting.
  • Develop and implement data management collection strategies.
  • Analyze data to identify improved methods for executing corporate strategies and practices.
  • Assess program requirements based on collected and analyzed data.
  • Manage Change - Ensure comprehensive documentation of all program changes and outcomes.
  • Conduct data validation and implement quality assurance measures to guarantee program success.
  • Assist in establishing budgetary controls and financial management processes for specific initiatives.
  • Maintain and analyze data and statistics to drive process enhancements in IT and Business Systems.
  • Support IT-related procurement requests.
  • Establish and nurture vendor relationships.
  • Proficient in SharePoint, Teams, Office 365, and Project.
  • Engage in program planning discussions.
  • Generate reports and metrics for senior management.
  • Perform additional duties related to IT contractual objectives and the company's mission.

Qualifications:

  • Bachelor's degree in Computer Science or a related STEM/Business MIS or Finance discipline.
  • 3-4 years of experience in IT or Business analytics may substitute for a degree; technical certification is advantageous.
  • Experience managing budgets, quality control, and procurement of goods/services is a plus.
  • Familiarity with EVM systems such as Deltek Cobra or similar solutions.
  • Understanding of the solution lifecycle from inception to operation.
  • Strong technical documentation skills, both written and visual.
  • Ability to influence stakeholders and identify optimal solutions.
  • Excellent analytical and quantitative skills to dissect and communicate complex issues, ideas, and troubleshooting solutions.
  • Capability to establish and monitor metrics related to key performance objectives and service levels, providing support for program and senior management metrics.
  • Ability to obtain and maintain a DoD Clearance if required.

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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