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Front Desk Representative

2 months ago

Sarasota, Florida, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Hyatt Regency Sarasota, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. You will be the first point of contact for guests, and your friendly and welcoming demeanor will set the tone for their stay.

Key Responsibilities:
  • Register guests and handle room reservations
  • Provide attentive and courteous service to all guests
  • Handle requests for information, mail, and messages
  • Answer guest inquiries about hotel services, facilities, and hours of operation
  • Establish and maintain good communication and teamwork with fellow associates and other departments
Requirements:
  • Experience in a hotel or related field is helpful
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service
  • Ability to multi-task, be detail-oriented, and problem-solve
  • Effective communication and interpersonal skills
What We Offer:
  • A competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan

Aimbridge Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.