Customer Service Specialist

3 weeks ago


Watertown, New York, United States Barnes & Noble Education, Inc. Full time

Job Overview

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We are seeking a Customer Service Specialist to deliver outstanding customer experiences, support store operations, and contribute to the overall success of our campus store.

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About the Position

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This is a seasonal role that requires flexibility in scheduling, including peak periods, occasional weekends, and ability to work during school year breaks. You will assist with sales transactions, maintain a clean and organized store environment, and provide excellent customer experiences.

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Key Responsibilities

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  • Process sales transactions, handle cash, and operate equipment efficiently.
  • Create a welcoming atmosphere by greeting customers and providing personalized service.
  • Maintain store appearance by shelving, arranging, cleaning, and organizing products or space.
  • Support store operations, including speed of service and accurate transactions.
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Requirements and Qualifications

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  • Minimum age 18 years old.
  • Excellent customer engagement and communication skills.
  • Positive attitude and willingness to learn.
  • Familiarity with cash handling, basic math, and data entry.
  • Availability to work flexible hours, including evenings and weekends.
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Perks and Benefits

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  • Daily Pay earned wage access.
  • Employee Discount.
  • Paid sick time (accrued based on time worked).
  • Eligibility for 401k plan after 1000 hours worked.
  • Commuter Benefits.
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Salary and Location

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$15.25 per hour (seasonal rate) in US-NY-Watertown location.



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