Customer Service Ambassador
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at LAZ Parking LTD, LLC. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving issues, and promoting a positive experience for our customers.
Key Responsibilities- Greet and Assist Customers: Greet customers by name, respond to their inquiries, and provide timely assistance to resolve any issues.
- Promote Good Customer Relations: Develop a rapport with customers, provide premier customer satisfaction, and consistently demonstrate a friendly demeanor and can-do attitude.
- Operate Parking Revenue Control System: Add, delete, and update accounts, and key in required information from monthly applications in the parking revenue control system.
- Maintain Parking Facilities: Oversee general maintenance of the garage, including sweeping, wiping down surfaces, emptying trash, and changing light bulbs.
- Complete Other Related Duties: Perform other related duties as assigned by management.
- High School Diploma or Equivalent: A high school diploma or equivalent is preferred but not required.
- Strong Customer Service Experience: Strong customer service experience is essential, with a proven track record of providing exceptional customer service.
- Cash Handling Experience: Cash handling experience is preferred but not required.
- Parking Industry Experience: Parking industry experience is preferred but not required.
- Competitive Pay: We offer competitive pay rates and opportunities for growth and advancement.
- Benefits Package: We provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) with employer match.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a focus on developing our employees' skills and abilities.
LAZ Parking LTD, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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